3.1 Order Cancellation:

• Orders can be cancelled within 12 hours of placing them or before they are shipped, whichever comes first.
• Once the order has been processed or dispatched, it cannot be cancelled.

3.2 How to Cancel:

• To cancel an order, please contact our support team immediately at info@royalflewgoods.info with your order number and cancellation request.
• We will confirm the status of your order and notify you of the cancellation eligibility.

3.3 Refund for Cancelled Orders:

• If your cancellation request is approved, the refund will be initiated to your original payment method within 5–7 business days.
• Shipping charges (if any) may be non-refundable depending on the order status.

3.4 Exceptions:

• Custom-made, personalized, or specially ordered items cannot be cancelled once the production process has started.

3.5 Contact Information:

• For any queries regarding order cancellations, reach out to us at info@royalflewgoods.info or call us at 7836806713.